Changing Auto Attendant Greetings

Changing your auto attendant greetings can be done in just a few simple steps. This post will show you how to record the different greetings for your SimpleSignal auto attendant.

Changing an Auto Attendant Greeting – Business Hours

1. If you have 4-digit extensions, dial four 9’s on your phone. For the 3-digit extensions, dial three 9’s.

2. When prompted to enter a password, press the * key.

3. Type the same amount of 9’s as you did in Step 1.

4. Enter the passcode, which will likely be 1, 2, 3, 4, 5, 6.

5. Press 1 when prompted to “Change an Auto Attendant’s Greeting.”

6. Dial the extension of the Auto Attendant you would like to change.

7. Press 1 when prompted to “Change the Business Hours Greeting.”

8. Press 1 when prompted to “Record a New Business Hours Greeting.”

9. Record your greeting and press # when done recording.

You greeting has now been recorded. At this time, you can:

  • Press 1 to record a new greeting.
  • Press 2 to listen to the new greeting.
  • Press 3 to revert back to the original greeting.
  • Press * to go back to the previous menu.

Changing an Auto Attendant Greeting – After Hours

1. After pressing * to return to the previous menu, press 2 to “Change the After Hours Greeting.”

2. Press 1 to record a new after hours greeting.

3. Record your greeting and press # when done recording.

You greeting has now been recorded. At this time, you can:

  • Press 1 to record a new greeting.
  • Press 2 to listen to the new greeting.
  • Press 3 to revert back to the original greeting.
  • Press * to go back to the previous menu.

For more information on Auto Attendant, check out these resources:

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